What Will You Be Able to Do?


  • Demonstrate effective communication skills. 
  • Identify the traits of diverse teams. 
  • Use effective communication techniques to give meaningful feedback.   
  • Implement the DiSC assessment in teams to improve communication and cohesiveness.
  • Utilize effective decision-making techniques.
  • Experiment with different coaching situations and tools to maximize employee development and growth.
  • Employ motivation as a tool to improve employee performance and satisfaction.
  • Discover techniques to better navigate through change in your team.
  • Distinguish when to stick to or abandon a departmental decision.