Frequently Asked Questions

Central Alert

Q: What is Central Alert?

Q: How does a member of the University's campus community enter contact  information so that it can be available for use in emergencies?

Q: When entering data for use by the Central Alert system, may one include contact information for a spouse or significant other so that they too will be alerted during emergencies?

Q: Other members of the University community received emergency notification messages, but I did not.  What should I do?

Q: I did not receive a text message on my cell phone.  What should I do?

Q: Are employees of University affiliates included in the emergency notification system?

Q: Are non-University of Central Oklahoma Community members who use University resources, such as recreation facilities, or University contractors included in the emergency notification system?

Q: Another member of my household is also a member of the University community, yet we received only one phone call to our home.  Why?

Q: The phone directory lists a common phone number for multiple people in our office.  Will we receive multiple phone calls via that phone?

Q: I did not receive a message on my off-campus office phone.  What should I do?

Q: I received the message, but my voicemail / answering machine cut it off.  Why?

Central Alert Testing

Q: Who will receive the Central Alert Test?

Q: Is my information registered within UCONNECT safe?

Q: What exactly should I expect with the Central Alert test?

Q: How will I know this is a Central Alert test?

Q: What do we do if we have any questions about Central Alert?

Q: Why are we testing Central Alert?

SMS/Text Messaging

Q: How do I opt-in to receive text messages from Central Alert?

Q: From what number will these text messages display?

Q: How do I opt-out of receiving text messages?

Q: What if I opted-out but later decide I would like to opt-in again?

Q: If I change mobile phone providers but keep the same number, do I need to opt-in again?

Q: What if my information is not registered with UCO, but I want to receive alerts anyway? Can I text 226787, 672283, 78015, 81437, or 22911 to subscribe to the services?

Q: My provider allows me the option to reply STOP to stop receiving texts from the UCO Central Alert text message numbers.  If I change my mind, how do I start receiving messages again?