Permit Return & Exchange

Returns

First Two Weeks

Permits returned within the first two weeks of the fall and spring semesters will be given a full refund. To be eligible for the spring refund the permit must have been purchased during the spring semester.

Fall Graduation

Fall graduates may be eligible for a refund of one-half (1/2) of the annual permit cost, at the discretion of TPS. Fall graduates will be contacted with information regarding the return and refund process, and will be credited to the permit owner's university account providing all criteria for the refund is met within the specified time limited. Permits are required to be turned in to the TPS office before a refund will be granted.

Military Deployment

Annual permit holders who are deployed for United States military service are eligible for a refund on their permit upon request and proof of deployment. If deployed during the fall semester a full refund will be granted. If deployed during the spring or summer semesters, and the permit was purchased prior to  that academic term, a partial refund for the incomplete and following terms will be granted. Permits are required to be turned in to the TPS office before a refund will be granted.

Exchanges

Classification Change

Permit types are issued based on the individual's classification (i.e. faculty/staff, housing student, commuter student, non-affiliate, etc.) with UCO. If an individual's classification changes after (s)he purchased a parking permit, that permit can be exchanged at the TPS office at no additional cost. Proof of change of classification is required.

North Parking / Commuter

Commuter students qualify for Commuter or North Parking annual permits. Should a commuter student wish to change from one permit type to the other, they may do so at no additional cost. North Parking permits returned in exchange for a regular commuter permit will not qualify for the rebate, per the terms of the North Parking contract. Commuter permits may only be returned in exchange for a North Parking permit within the first two weeks of the fall or spring semester; this exchange option is contingent upon availability, due to the limited number of North Parking permits.

Damaged Permit

Permits that have been damaged and are unable to be properly used (i.e. will no longer adhere to the window or are ripped) can be exchanged at no additional cost. The owner of the permit must return the damaged permit to the TPS office with provide proof of identification, and a new permit will be issued.