Permit Return & Exchange

Returns

First Two Weeks

Permits returned within the first two weeks of the fall and spring semesters will be given a full refund. To be eligible for the spring refund the permit must have been purchased during the spring semester.

Fall Graduation

Fall graduates may be eligible for a refund of one-half (1/2) of the annual permit cost, at the discretion of TPS. Fall graduates will be contacted with information regarding the return and refund process, and will be credited to the permit owner's university account providing all criteria for the refund is met within the specified time limited. Permits are required to be turned in to the TPS office before a refund will be granted.

Military Deployment

Annual permit holders who are deployed for United States military service are eligible for a refund on their permit upon request and proof of deployment. If deployed during the fall semester a full refund will be granted. If deployed during the spring or summer semesters, and the permit was purchased prior to  that academic term, a partial refund for the incomplete and following terms will be granted. Permits are required to be turned in to the TPS office before a refund will be granted.

Exchanges

Classification Change

Permit types are issued based on the individual's classification (i.e. faculty/staff, housing student, commuter student, non-affiliate, etc.) with UCO. If an individual's classification changes after (s)he purchased a parking permit, that permit can be exchanged at the TPS office at no additional cost. Proof of change of classification is required.

Remote/Evening Permit

Commuter or Housing students with a Remote/Evening permit may exchange for an annual Commuter or Housing permit at any point during the year. The cost to exchange is the current amount of an annual permit minus the purchase price of the Remote/Evening permit. Commuter and Housing permits may only be returned in exchange for a Remote/Evening permit within the first two weeks of the fall or spring semester; this exchange option is contingent upon availability, due to the limited number of Remote/Evening permits.

Damaged Permit

Permits that have been damaged and are unable to be properly used (i.e. will no longer adhere to the window or are ripped) can be exchanged at no additional cost. The owner of the permit must return the damaged permit to the TPS office with provide proof of identification, and a new permit will be issued.